Results 1 to 7 of 7
  1. #1
    Join Date
    Aug 2015
    Posts
    1

    Cancel subscription

    Hello,
    I'd like to cancel my subscription and can't find the way how to do it. All I see in my dashboard is below:

    Subscription: MemberSponsorship

    Started: 2015-08-27

    Member Sponsorship

    Billed every 1 month
    Next payment date: 2015-09-27

    Related Order
    Total: $35.00
    Placed At: 2015-08-27
    Paid using: Paypal
    Status: Completed
    Transactions
    Total: $35.00
    Received On: 2015-08-27
    Paypal - *****************

    Cancel your subscription

    To cancel your subscription, cancel the automatic payments from the service you used to sign up. Your subscription will remain active until we do not receive payment by 2015-09-27.

    So, where can I cancel my automatic payment?

  2. #2
    Join Date
    Oct 2011
    Posts
    547
    The above text mentions that you should login to paypal and cancel the subscription from that place.
    Hope it helps.

  3. #3
    Join Date
    Jun 2012
    Location
    probably at a PC
    Posts
    309
    Just logon to paypal as florem said. Find the last entry where you got billed. If you click on it to expand it, there should be a link to billing-details or something like that (a way to manage recurring payments). It should get you to a page where you can cancel it. (hopefully I remember it correctly)

  4. #4
    Join Date
    Aug 2011
    Location
    Kansas
    Posts
    181
    I just did this Saturday. In paypal, there's a link for "Automatic Payments". That's where mine was. Now just waiting for my sub to run out so I can do the yearly

  5. #5
    Join Date
    Jul 2010
    Location
    Dickson, TN
    Posts
    564
    We ended up helping them manually if memory serves

  6. #6
    Join Date
    Aug 2013
    Posts
    1
    I would also like to cancel and can't see to find out how.

  7. #7
    Join Date
    Dec 2015
    Posts
    1
    I just contacted my bank to make sure that I don't have my 3dbuzz account on autopay. The bank said it is not set up for autopay. Is 3dbuzz still going to submit a debit to my account?

  8. #8
    Join Date
    Aug 2016
    Posts
    2

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