Will these DVDs play on a standalone DVD player?

No, the content will not play on a regular DVD player, it is intended for use in a PC that has a DVD-ROM drive.

What codec is needed to view the files?

You may view the video files with the XviD codec, which can be downloaded for free from www.koepi.org.

I heard that the videos are watermarked. Can you explain what this means?

In order to protect our content from illegal distribution and to safeguard your investment, we have implemented a video watermark system. The faint video watermark is on some of the videos, and will contain your name and address. The information on the watermarks will be used as evidence should the videos be illegally distributed.

Do you accept payment through PayPal?

Yes, we do, but only your account must be verified through PayPal and your shipping address must be confirmed. The only forms of payment we accept are credit card and PayPal.

How long will it take for my DVDs to ship?

Your DVD's must be custom encoded at our facilities to include your personal watermark. This process can take anywhere from 1 to 5 business days to complete, though most orders are shipped within 48 hours.

Why is shipping so high for the US?

Shipping in the US is approximately $15. This as a production and shipping fee, helping to cover not only the actual shipment, but also the process of encoding, burning, and printing.

Can I bill and ship to different addresses?

We only ship to the verified billing address. If other arrangements for shipping are required, we will need to verify the new location. This verification process is in place for your security, and for the security of our content.